Privacy Policy

Last Updated: February 11, 2026

At PharmaEdge, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pharmacy management system and related services.

1. Information We Collect

Personal Information

When you register for PharmaEdge, we collect:

• Pharmacy name and business registration details
• Owner/manager name and contact information
• Email address and phone number
• Billing and payment information

Business Data

As part of our service, we store:

• Inventory and product information
• Sales transactions and financial records
• Customer information you enter into the system
• Employee/user account information

Technical Data

We automatically collect:

• IP address and browser type
• Device information and operating system
• Usage patterns and feature interactions
• Login times and session duration

2. How We Use Your Information

We use collected information to:

• Provide and maintain our pharmacy management services
• Process transactions and send related communications
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve our services
• Detect, prevent, and address technical issues or fraudulent activity

3. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for all data transmission
• Encrypted database storage
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Daily automated backups with secure off-site storage

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but commit to notifying you of any breach affecting your data.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third parties who assist in operating our platform (hosting, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, we retain data for a reasonable period for legal and business purposes, after which it is securely deleted.

6. Your Rights

You have the right to:

• Access and receive a copy of your data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Export your data in a portable format
• Opt-out of marketing communications

7. Cookies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser, but disabling cookies may affect functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.