Questions pharmacy owners ask us

PharmaEdge is cloud pharmacy management software made in Egypt. It runs the counter, stock and expiry dates, purchasing, deliveries, insurance claims, customer credit and accounting in one system, in Arabic or English, from a web browser.

You request it on this site with your pharmacy's name, location and phone. A person reviews the request and contacts you on WhatsApp — usually within 24 hours — then your activation link arrives by email. The trial lasts 7 days with one branch and three users, and no card is needed.

Most of the work is getting your items and prices in. Send them to us in Excel or as an export from your current program and we import them for you; then you can start selling the same day.

Yes. Items with their prices, customers and suppliers are imported from Excel files. We do the import with you during setup so nothing has to be retyped.

No. PharmaEdge runs in the browser on the computer, tablet or phone you already have. A standard USB barcode scanner works out of the box, and receipts print on an 80 mm thermal printer.

Yes. We walk your team through the counter, stock and purchasing during setup and stay on WhatsApp for questions in the first days.

The cashier screen keeps taking cash sales offline and uploads each one exactly once when the connection is back, with a report of anything that needs a look. Credit, delivery, loyalty, gift-card and insurance sales need a connection.

Yes. Each branch has its own stock and staff, items move between branches with transfers, and reports can be per branch or combined. Staff only see the branches they are assigned to.

Stock is tracked by batch and expiry date. Near-expiry and low-stock alerts list what needs attention, and the oldest batch is sold first.

Yes. Each customer can be cash-only, have a credit limit, or have unlimited credit. Balances, statements and payments are tracked automatically and tie into the accounts.

No. Drivers sign in from the browser on their own phone and see only their own orders. At the end of the shift their cash is settled against what the system expects.

Yes. Set up payers, schemes and members, and the cashier splits each sale into the patient's share and the payer's share. Claims are built and exported as files, and settlements and rejections are recorded against each invoice.

Photograph a supplier's invoice (one to five pages) and PharmaEdge reads it with AI and opens a draft purchase invoice with the items matched to your own catalogue. Nothing is saved until a person checks it.

It is counted per page. Plans that include it come with a monthly allowance of pages; beyond that, extra pages are billed as agreed with your plan.

You see every line before saving and fix anything in the normal purchase form. When the printed public price differs from your selling price, it is shown and you decide whether to update it. Your corrections teach it each supplier's item names.

In the cloud, in a separate database space for each pharmacy, over encrypted HTTPS connections. Nobody from another pharmacy can see it.

Yes, automatically every night. If the pharmacy computer dies, sign in from any other device and carry on.

Yes. On a paid plan you can export your data to Excel or CSV and download backups at any time.

Only if you allow it. Turn on approved devices and a new computer or phone needs a manager's approval before anyone can sign in on it.

Plans are priced in Egyptian pounds per month or per year, by the number of branches, users and modules. The pricing page lists them; larger chains get a tailored plan.

After your trial, our team arranges your plan and payment with you on WhatsApp. Online card payment is coming soon.

Pharmacies that join now keep today's price for as long as they stay subscribed, talk directly to the founders on WhatsApp, and get their requests to the top of the roadmap.

Yes, at any time. Cancellation takes effect at the end of the billing period, and you can export your data before you go.